You'll then be taken to Apple's refund site in Safari. Scroll the app's listing and click on Report a Problem.from the drop-down menu.Ĭlick on the app you wish to claim a refund for. In the Music and TV apps, a faster way to get to your account is by clicking Account in the menu bar and selecting Account settings.If you don't have a photo set, this will instead be your initials. Click on your photo to view your account.The steps below apply to the Mac App Store specifically, though you can also start the process via the Music, TV, or Books apps. Like on iOS, the process will boot you out to a web browser to complete the claim, but you can at least start the process in one of Apple's storefront apps. If you're at your Mac or Windows PC and want to seek an iTunes or App Store refund, you can do just that. How to get an iTunes or App Store refund on Mac Note that if you are not eligible for a refund for the item you have selected, the final button to submit your claim will be greyed out.

You should hear back from Apple within a few days about whether your request for a refund is approved.

In the subsequent drop-down menu, select the reason for your refund request from the list.

Scroll down the app's listing and tap on Report a Problem.

Tap on the app you want to claim a refund for.

If you have Family Sharing enabled, you'll then need to hit My Purchases or the name of the person in your family who made the purchase you wish to seek a refund for.

Tap on your photo in the top right to view your account.

The below steps show the process for the App Store specifically, though the process is much the same in Apple's other digital stores. Though Apple hasn't built a way to request a refund directly into apps like the App Store or iTunes Store on iOS, you can at least start the process there if you prefer. How to get an iTunes or App Store refund on iPhone or iPad

This process is the same regardless of whether you are using the browser on your iPhone, iPad, or Mac.

Select the item you wish to request a refund for from the list of purchases.

In the subsequent drop-down menu, select the reason for your refund request from the list.

From the drop-down menu, select Request a refund.

How to get an iTunes or App Store refund via the webĪpple's refund system is web-based rather than being built directly into any of Apple's in-app storefronts, so you may as well start your refund process directly at the right website.

How to get an app store